Compliance

Assurance and protection for our clients and test takers.

Dreams deserve...

A trusted test provider committed to the integrity of our products and the protection of sensitive information

A test is only as good as the foundation it is built on. Information is fundamental to our business and that is why security and privacy are a top priority. We demonstrate this commitment to clients and stakeholders through compliance with public standards. Alongside compliance, we strive to do the right thing. This includes Environmental, Social and Governance (ESG) principals to manage our own environmental footprint and support our partners to build a more sustainable future.

Complying with these standards

Commitment to compliance

We comply with all applicable laws and regulations, as well as various public standards and ESG principles across relevant areas such as privacy, security and sustainability. Our dedicated compliance team conducts internal and external audits to provide assurance that we are maintaining these important commitments. Please get in touch to find out more.

International Organization for Standardization (ISO)

27001, 9001, 20000, and 14000

Service Organization Control (SOC)

2 Type 2 as defined by the Association of International Certified Professional Accountants (AICPA)

United Nations Global Compact

Web Content Accessibility Guidelines (WCAG)

as defined by the World Wide Web Consortium (W3C)

Standards for Educational and Psychological Testing

approved by the American Psychological Association (APA), American Educational Research Association (AERA) and National Council in Measurement in Education (NCME)

Rigorous information security

Our products bring together measurement science and the latest technology. And they are all built on a firm foundation of information security that consistently protects confidentiality, integrity and digital availability. Our dedicated team of security professionals work alongside colleagues across the business to protect and defend against cyber threats.

Prevent, detect and respond to cyber threats

Stay up to date with the latest security trends information

Evolve the testing environment in the face of emerging threats

Supporting client accreditation

In addition to complying with the required standards for the development and delivery of exams, we work with clients to help them achieve relevant accreditations for their industry and sector. For example, we recently supported the American Board of Nursing Specialties (ABNS) to achieve the National Commission for Certifying Agencies (NCCA) accreditation for voluntary certification programs in healthcare.

Support clients to achieve ISO 17024

a globally accepted benchmark for certifying organizations.

Support clients to achieve NCCA accreditation

the gold standard when it comes to accreditation of programs that certify professionals working in healthcare.

Dedicated privacy office

Data Protection Officer (DPO)

Mature privacy program

GDPR compliant

Compliant with US privacy laws

Compliant with international privacy laws

Data privacy protected

We are an information business. And this includes the personal and private information our clients and test takers entrust us with. Our dedicated privacy team and privacy program make sure we safeguard this information to prevent unauthorized access or disclosure, maintain data integrity, and ensure appropriate use. We apply best practice from numerous sources, including the European Union General Data Protection Regulation (EU GDPR).

Beyond compliance

In addition to areas directly relevant to our products and services, we strive as a company to be a good citizen of the planet. That’s why we support efforts such as environmental sustainability and the principles of the UN Global Compact on human rights, labor, environment and anti-corruption.

Success stories

"We wanted a partner who can deliver exams anywhere, anytime without someone having to go to a physical testing center. The gap in the market was ‘access’ and PSI was committed to delivering exams in real time, online."

Clyde Seepersad

General Manager of Training & Certification, The Linux Foundation

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"This is an ongoing partnership with PSI which will evolve and improve as we each learn more about our respective markets and skill sets. We are looking to move more of our exams to an anytime, anywhere model. This allows us to continue to put the learner, irrespective of their age, at the center of our plans."

Helen Coleman

Chief Operating Officer, ABRSM

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"I have tremendously enjoyed working with PSI. They have been a very responsive partner, always working to improve the customer experience, innovating at every step. I continue to be impressed by how responsive they are to client needs."

ISACA

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