Taking an online proctored test or exam soon? One of the most important steps is verifying your identity before you begin. In this blog, we’ll answer the most common questions about identification checks, so you know exactly what to expect and how to avoid delays on test day.
What is online exam ID verification?
Online exam ID verification is a crucial process used to confirm the identity of test takers before they begin an online proctored exam. This process ensures that the person taking the exam is who they claim to be, keeping the integrity of the exam and preventing impersonation.
Typically, online exam ID verification involves a combination of government-issued ID verification and other security measures to authenticate the test taker’s identity. By implementing these steps, the process helps create a secure and trustworthy testing environment for all participants.
Why do I need identification documents to take an online proctored test or exam for exam integrity?
Identification documents are needed to confirm that the person taking the exam is the same person who registered for it. This helps protect the integrity of the test and ensures the process is fair for all test takers.
Before your exam begins, a check-in specialist will carefully verify your identification documents to confirm your identity, giving everyone the same level of security and trust in the exam results. Government issued IDs are necessary for the verification process to maintain integrity and IDs must have a photo. Examples of required identification documents include passports and driver’s licenses.
What identification documents do I need to take an online proctored test or exam?
You will need valid, government-issued photo identification to take your online proctored exam. Government issued IDs are necessary for the verification process. Your identification must have your full name and a recent, recognizable photo.
Examples of accepted ID include:
- A valid passport.
- A government-issued driver’s license.
- A national identification card (with photo).
Please note: Military identifications, school / student IDs, and credit cards will not be accepted.
If in doubt, check with your testing organization before exam day. You will need to have your photo identification with you when you sit down to take your online proctored exam.
What are some common mistakes that can delay an ID verification check?
- Using expired identification.
- Using an ID with a blurry or outdated photo.
- Name on the ID does not match the name registered for the exam.
- Using IDs that are not accepted (military IDs, credit cards, student IDs).
In the context of remote exams, keeping the integrity of the assessment is crucial. This is why ID verification is a key part in ensuring that the person taking the exam is the registered candidate.
Remote assessments may also benefit from advanced fraud detection technologies, which help in finding and preventing any fraudulent activities during the exam process.
How will my identity be checked before my online proctored test or exam?
Before your online proctored test or exam, your identity will be checked through a combination of the following steps:
- ID verification: You will be asked to present a valid government-issued ID, such as a driver’s license or passport.
- Facial recognition technology: Your face will be scanned and matched against the ID you presented to ensure that you are who you claim to be.
These steps are in place to verify the identity of all test takers and ensure they are who they claim to be.
How will my testing environment be checked before my online proctored test or exam?
- Room scan: You will be asked to perform a room scan to ensure that you are in a secure and private environment.
- Testing environment check: Your testing environment will be checked to ensure that it meets the required standards for online proctored exams.
- Accessories scan: You will need to show the online proctor your wrists and ears, so they can check you aren’t wearing any hidden devices. You will be asked to remove anything not for religious or medical purposes (including but not limited to watches, earbuds, headphones, decorative jewelry, hair ties, etc.).
These steps are designed to create a secure and fair testing environment, ensuring that all test takers are verified, and that the integrity of the exam is kept.
What are the benefits and requirements of ID checks?
Online exam ID verification offers several significant benefits, including:
- Ensuring exam integrity by preventing impersonation and cheating.
- Providing a secure and reliable way to verify test taker identities.
- Reducing the risk of malpractice / dishonesty.
- Enhancing the credibility of online exams.
To take part in online exam ID verification, test takers typically need to meet the following requirements:
- Have a valid government-issued ID, such as a driver’s license or passport.
- Have a stable internet connection with a minimum upload speed of 1.5 Mbps.
- Use a laptop or desktop computer with a compatible browser, such as Google Chrome.
- Have a suitable device with a compatible operating system.
- Have a webcam or phone capable of scanning a QR code, so you can upload a clear image of your ID for verification.
Meeting these requirements ensures a smooth and successful verification process, allowing you to focus on your exam.
Security and integrity
Online exam ID verification is designed to ensure the security and integrity of online exams. The following measures are in place to prevent cheating and maintain exam integrity:
- Advanced facial recognition technology to detect and prevent impersonation.
- Secure browser and screen sharing technology to prevent unauthorized access.
- Real-time monitoring and proctoring to detect and prevent cheating.
- Secure data storage and transmission to protect your information.
These security measures help support a fair and trustworthy testing environment, ensuring that the results of online exams are credible and reliable.
Read our blog to find out more about important online proctored exam rules.
Troubleshooting and support
If you have any issues during the online exam ID verification process, you can contact our support team through the chat window. Our support team is available to help you with any technical issues or concerns you may have.
Additionally, you can troubleshoot common issues by:
- Checking your internet connection and ensuring that it meets the minimum upload speed requirements before your test day.
- Ensuring your browser and operating system are compatible with the online exam platform before your test day.
- Restarting your computer or device to resolve any technical issues.
If any technical issues continue, refer to your booking confirmation email for the technical support phone number.
By following these steps and using available support resources, you can ensure a smooth and successful ID verification process on exam day.
Watch a short video to learn more about the check-in process.