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How data forensics strengthens test security for insurance licensure exams
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How data forensics strengthens test security for insurance licensure exams

Jason McCartney, Director of Account Management, Insurance

March 27, 2025
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Protecting the integrity of insurance licensure exams has never been more important – or more challenging. Human proctors and security protocols are essential, but they can’t catch everything. That’s where data forensics steps in. It’s the invisible safeguard working behind the scenes, ensuring your program remains fair, credible, and trusted.

What is data forensics in testing?

In simple terms, data forensics in testing uses statistical methods and advanced analytics to detect suspicious patterns in exam data. These patterns can signal misconduct, like proxy testing (someone else taking the test), collusion between test takers, or the use of stolen exam content.

By examining response times, answer patterns, and score changes, data forensics helps uncover behavior that a human proctor – or even advanced online proctoring tools – might miss.

For insurance licensure exams, which are high-stakes and often targeted by bad actors, data forensics adds an extra layer of security that’s both proactive and powerful.

Why are insurance licensure exams vulnerable?

Insurance licensure exams hold the key to professional credibility and public trust. They also represent high stakes for candidates – and unfortunately, high temptation for those seeking unfair advantages.

As technology advances, the opportunities for misconduct increase. Without the right security measures in place, compromised content can spread quickly, and test results may no longer reflect true competency. This undermines the integrity of the entire licensure process and can damage the reputation of your program.

How data forensics strengthens insurance licensure exam security

A comprehensive data forensics program uses structured, ongoing analysis at multiple levels:

  1. Test taker level

    Detects unusual response patterns, suspiciously fast completion times, and drastic score changes on retakes.

    1. Test level analysis

    Spots problematic test forms and items with unusual average scores or response times.

    1. Group level analysis

    Flags specific geographic locations or testing sites with a high number of irregularities.

    Additionally, modern data forensics programs integrate web crawling technology to identify compromised test content shared on websites, forums, and even social media. Once flagged, testing organizations can take swift action, removing content, adjusting test forms, and – if necessary – taking legal measures.

    At PSI, our data forensics team works as an extension of your security efforts, partnering with you to monitor, detect, and respond to risks. We don’t just hand over data – we help you interpret it, make informed decisions, and continuously strengthen your exam security strategy.

    The business case for data forensics in insurance licensure

    Beyond simply protecting exam content, data forensics helps your program:

    • Safeguard its reputation and build trust with stakeholders.
    • Ensure fairness for honest test takers.
    • Avoid costly test form replacement and legal action.
    • Gain confidence in licensure decisions and maintain compliance with regulatory bodies.

    In short, it’s a strategic investment that pays off in peace of mind.

    Moving towards real time data forensics

    PSI’s three-phased approach towards real time data forensics offers insurance licensure programs the potential to stay ahead of evolving threats. The process involves:

    1. Automated next day flagging – Building on the early success of next-day flagging for a specific use case with the launch of automated next day flagging.
    2. Near real time data forensics – The next step is analyzing data in near real time to identify potential security issues.
    3. Real time data forensics – The final phase is using our data forensics capabilities to support online proctors in real time. This will help proctors focus their attention in the right place and support insurance licensure programs to act quickly in the event of a security breach.

    This structured approach is especially critical for insurance licensure exams, where compromised content can impact public trust. Integrating real-time data forensics with your overall test security strategy ensures that misconduct is identified early, addressed thoroughly, and prevented in the future.

    Find out more about how PSI is moving towards real time data forensics.

    A proactive step towards licensure exam integrity

    Safeguarding the integrity of insurance licensure exams is essential to maintaining public trust and the credibility of the insurance industry. Data forensics provides a powerful, data-driven approach to detecting malpractice, preventing misconduct, and protecting the validity of exam results.

    Data forensics offers a proactive way to monitor testing patterns, identify suspicious behavior, and respond effectively. Ensuring a level playing field for all candidates and upholding the highest standards of fairness and reliability, to safeguard both exam integrity and the future of the profession.

    Download our guide to data forensics and testing.

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